Question |
What
is the iPass global Internet Roaming service ? |
Answer |
The
iPass global Internet roaming service is a
service that gives Global Internet customers a
local dial-in number to access the Internet when
travelling to an area where Global Internet does
not have a local access number. This is an ideal
solution for travelling Internet customers.
When you subscribe to this service, you are able
to connect to the Internet through other iPass
ISP partners. It is no longer necessary to have
multiple ISP accounts just for the sake of being
able to surf the Internet and you can also save
on long-distance phone bills. |
|
Question |
How
does it work? |
Answer |
The
use of intelligent routing and software that
resides on the participating Internet service
providers, computer system make this roaming
service possible. iPass provides a service
between ISPs to enable their customers to be
authenticated when dialling into each other's
service.
All you must do is have an account with Global
Internet and register for the Global Roaming
Access Service. When you travel, you dial into a
local number and you log in with the same dialup
username and password, but include your domain
name after your username (e.g.,
username@global.net.pg).
In effect, you are still logging into the
Internet via Global Internet, even though you are
dialling in through a different provider. You can
continue to use your regular web browser, e-mail
program or newsgroup software. |
|
Question |
What
are the benefit? |
Answer |
The
following are the primary benefits of using the
iPass global roaming service.
 |
Roaming
charges are significantly less than long
distance charges. |
 |
Log
into a local number all over the world
while maintaining one account. |
 |
Access
all Internet service such as e-mail, WWW,
etc. |
 |
Use
existing (and familiar) web
browser/e-mail. |
 |
Faster
more reliable connection to a
long-distance call. |
 |
Local-call
access from over 1,000 points. |
|
|
Question |
What
are the available roaming numbers? |
Answer |
The
roaming coverage extends to more than 150
countries and more than 1000 locations. You can
now enjoy local call access to the Internet in
virtually every major city throughout the world. |
|
Question |
How
will I be billed when I use the service? |
Answer |
The
charges for the iPass global Internet roaming
service will be on a monthly basis and will form
part of your monthly invoice statement from
Global Internet. |
|
Question |
Is
there any special software or configuration I
need to have if I want to use the roaming
service? |
Answer |
If
you are using Windows 95, you should have the
iPass Dial Wizard. You can download that here
along with the simple instructions for using the
iPass Dial Wizard. In order to use the Dial
Wizard, you must have Dial-Up Networking
installed in your 'My Computer' folder. |
|
Question |
Who
do I call for technical assistance when I
encounter a problem while roaming? |
Answer |
If
you encounter any problems while using the
roaming numbers, please call our technical
support team at +675-3214322. |